16K+ Customers
+40 Countries
Your data is in safe hands.
We maintain a secure environment that meets the highest global standards, ensuring your organization stays compliant and your participants stay protected.
Free consultation and 30-day trial
Trusted by organizations like yours
16K+ Customers
+40 Countries
Features and Security
Cloud Features
Complete cloud security for your hosted application
Certified Data Centers
We use ISO-certified facilities in the USA, UK, and Europe to ensure your data is stored in the most reliable environments on earth.
Bank-Level Security
Every piece of data is protected by 256-bit encryption, the same standard used by global financial institutions to keep information unreadable to outsiders.
Private Virtual Server
Unlike "public" clouds, you get a dedicated virtual machine. This means your software doesn't share resources or risks with anyone else.
HIPAA & PHI Ready
Built specifically for human services, our hosting meets strict HIPAA standards to keep sensitive health and personal records legally secure.
GDPR Compliant
We follow the world's most rigorous privacy laws, giving you the tools to manage data and respect the privacy rights of everyone you serve.
24/7 Threat Protection
Our active defense systems (SIEM and IDS/IPS) act like a digital security team, monitoring your server around the clock to stop threats before they happen.
Data Security
Your sensitive data
always fully protected.
Feel secure knowing your private participant data is stored on a private Hosted Server designed for complete security and strict HIPAA compliance.
Let's get started!
Sign up now or send us questions about our case management software solutions
Online Portal
True data ownership
Many cloud providers share your server space with other companies. We believe in true ownership, which is why we provide you with your own dedicated, secure server. It’s a private digital space where your information is never shared, fully protected, and always accessible when you need it.
FAQ
Frequently asked questions
Frequently asked questions
Find answers to your questions, and don't hesitate to Contact us if you couldn't find what you're looking for.
How is InfoFlo different from other tools?
InfoFlo is a dedicated Human Services Software, and unlike standard CRM softwares and other nonprofit CRM software designed for fundraising or sales, InfoFlo focus on case outcomes and client care, not sales funnels.
Is my data really safe?
Absolutely. We prioritize security to ensure strict HIPAA compliance for all your records. Your data is hosted in a secure U.S. data center.
Is it hard to switch from Excel?
Not at all. Our user-friendly interface makes it easy to migrate your client information and case notes directly into the platform so you can get started immediately.
Is training and support included?
Yes initial training of your custom system and on going support is included in your monthly cost.
Can I customize the platform for my specific program?
Yes. Whether you need shelter management or youth services tools, our customizable forms and workflows let you adapt the software to your exact needs without needing a developer.
What change request are free?
Minor updates such as changing a field names, adding static fields, adding/changing company logo, updating a simple button placement or color are all included and not chargeable. Also any bugs in the system will also be fixed free of charge.
What change request are billable?
Complex change requests such as workflow modifications, adding new custom reports or updating exisiting report with fields across different tables, adding views, changing current system business logic are chargeable at $199 per hour.
How can I get support?
Either open a ticket on our support portal https://support.infoflosolutions.com/support/tickets/new Or call us at 1-855-InfoFlo
Why choose us over generic Nonprofit CRM Software?
Unlike standard Nonprofit CRM Software, our Social Work Case Management Software is built for case managers, not salespeople. We make your nonprofit work easier! Give us a try and see it for yourself!